Shipping Policy

Delivery Coverage
We offer free delivery all over Pakistan on all orders.

Processing & Dispatch Time
Orders are normally processed and dispatched within 2–4 business days after order confirmation. Orders may be recorded on video during packing and dispatch as proof of correct item and condition.

Delivery Time
Once dispatched, orders typically arrive within 2–5 business days depending on your city, via our trusted courier partners. Delivery times may vary depending on the destination city, courier service, weather, public holidays, and other circumstances beyond our control.

Order Confirmation
After placing an order, you'll receive a confirmation call/SMS/WhatsApp message. Please keep your phone reachable so our team or courier can confirm delivery details.

Cash on Delivery (COD) & Prepaid Orders

• Cash on Delivery is available across Pakistan.
• Customers who choose to pay in advance (prepaid) receive an extra 5% discount on eligible orders.

Shipping Charges
Delivery is free on all orders across Pakistan — no hidden shipping fees.

Order Tracking
Once your order is dispatched, we'll share tracking details via SMS/WhatsApp so you can follow your package until it reaches you.

Delayed or Lost Shipments
While we work with reliable courier partners, delays can occasionally occur due to weather, holidays, or courier-related issues. If your order is significantly delayed or appears lost, contact us and we'll investigate and resolve it promptly.

Contact Us
Email: helpnoflex@gmail.com
Phone: +92 325 356 9106